Welcome to Hit The Nick Online Squash & Racketball Store. Trusted resellers for squash rackets, racketball rackets, Squash shoes, squash bags, squash balls and more. The No.1 Online Squash Rackets Store!

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Privacy Policy

Hit The Nick - Privacy Policy

Hit the Nick's online Squash and Racketball (Racquetball) retail shop is owned and operated by Hit the Nick Ltd. Hit the Nick is committed to protecting the privacy of our customers and all site visitors. Hit the Nick has been established to sell Squash wholly Squash and Racketball (Racquetball) related products and services online. We use the information that we collect to fulfill your product and service orders and to create a more personalised experience. We do not pass on any details to third parties without your consent.

This section only addresses the use and disclosure of information we collect from you online. We encourage you to ask questions and to be very cautious before you disclose your personal information to others. Hit the Nick Ltd (at the address below) is the data controller for the purpose of the Data Protection Act 1998 (the Act).
You have the right to access the information which Hit the Nick holds about you and your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Questions regarding this Policy should be directed to our customer service team using this form or contact Hit the Nick directly at the following address:
Hit the Nick Ltd: 3B International Ltd, Stanley Way, Cardrew Industrial Estate, Redruth, Cornwall, TR15 1SS, UK

This Privacy Policy will explain the following regarding use of our site:
What information does Hit the Nick collect from you?

Hit the Nick collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customised experience while using our site.

Personally Identifiable Information

This refers to information that lets us know the specifics of who you are. Personal information is requested when you order a product or service. For example, this information might include your name, billing address, delivery address, telephone number, e-mail address, credit card or other payment information, and product details. With this information, Hit the Nick can fulfill your orders and provide you with personalised service.

Non-Personally Identifiable Information

This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you shop on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. For example, this information may include the Web site's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.
Where do we collect information from you and how do we use it?
Our goal in collecting personal information is to provide Hit the Nick's visitors with a easy to use online experience. We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to send promotional information.

Demographic data also may be collected at our site from third party advertising servers, content servers, or web site analysis agents who provide us with the postcode and area code associated with a visitor's server, along with pages viewed on our site. We review the actions of the Hit the Nick.com visitors on an aggregate basis to determine customers' preferences. Hit the Nick also completes research on our visitors' demographics, interests, and pages viewed based on the information provided to us during ordering, a promotion, from our server log files, from our web site analysis agents, or from contests, drawings or surveys. We will use this data to tailor the visitor's experience at our site, to improve our marketing and promotional efforts, to statistically analyze site use, to improve our product offerings, and to customise our site's content, layout, and services. We receive reports from third party ad servers, content servers, or a web site analysis agent that tells us how many ads were presented and clicked upon or what content was served or viewed.
We gather information in the following ways:
Shopping

We collect IP addresses for the purposes of system administration, to gather broad demographic information, to enable ads to be served on our site, to report Non-Personally Identifiable Information to our advertisers, and to monitor the level of activity on our site. We collect information from visitors to our site regarding the URLs they came from, domain types (e.g., .com or .co.uk), their IP addresses, the date and time of their visit or order, the number of visits and orders, the number of visits per browsing session, the server type, the operating system and browser type used to come to the site, the country, state and telephone area code where their servers are located, the pages and page titles of our site that visitors viewed during their visit, whether the visitor's computer is enabled for Java or cookies, browser language, applications and plug-ins, and any search terms entered on our site.

Ordering

When you order from us, we collect personally identifiable information from you. If you order one of our products or services, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address, page you bought from and a password. We collect this, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use.
Newsletters & Promotional E-mails
We may offer free newsletters, and promotional e-mails as a service to our customers. We will send you newsletters and e-mails periodically listing current promotions and deals. To unsubscribe from Hit the Nick emails please click on the unsubscribe link at the bottom of every Hit the Nick email.

Contact Information

If you contact Hit the Nick or our customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name, e-mail address and order information in order to send you a reply.

Cookies

We use cookies in the operation of our website which can be deleted by accessing your internet options. Please see our section on Hit the Nick’s use of cookies on our terms page for more information.

How can you update or correct your Personally Identifiable Information?
We believe you should have the ability to access and edit the personal information that you have provided to us. During the online ordering process you can review, change, or delete the information that you have submitted. You may change any of your personal information in your account online at any time. We encourage you to promptly update your information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your Personally Identifiable Information will be completely removed from our backed-up databases.

What are your choices regarding collection, use, and distribution of your information?
Email: We may from time to time send you e-mail or other communications regarding current promotions, specials and new additions to the Hit the Nick site. You may "opt-out," or unsubscribe from our newsletters by following the unsubscribe instructions in any e-mail you receive from us, or by sending an e-mail to info@hitthenick.com. After doing so, Hit The Nick users will not receive future promotional emails unless they open a new account, or sign up to receive newsletters or emails.

What security precautions are in place to protect against the loss, misuse, or alteration of your information?

When you access your account information, the information is kept on a secure server and data is encrypted. All of the customer data we collect is protected against unauthorised access by physical security means.

Privacy Policy changes

If Hit the Nick makes changes to any terms or conditions in the Privacy Policy, the changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it. We may change, modify, add or remove portions of this Policy at any time, and any changes will become effective immediately.
Wilson
asics
Dunlop
Harrow
305Squash
Tecnifibre
Prince
Ektelon
Salming
Mantis
Karakal
Pointfore
Wilson
asics
Dunlop
Harrow
305Squash
Tecnifibre
Prince
Ektelon
Salming
Mantis
Karakal
Pointfore
Wilson
asics
Dunlop
Harrow
305Squash
Tecnifibre
Prince
Ektelon
Salming
Mantis
Karakal
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Welcome to Hit The Nick Online Squash & Racketball Store. Trusted resellers of all leadind major brands Squash Racket brands.

Hit The Nick specialise in Squash and Racketball Racket (Racquet) and equipment sales. We offer guidance and advise on the most suitable product for your requirements. We hope your visit to the site will be informative and exciting and enable you to purchase the Squash Racket (Racquet), Racketball Racket (Racquet) Squash performance 305 Clothing and ASICS shoe for you.

Hit The Nick have been successfully selling Squash and Racketball Racket (Racquet)s to many players from new aspiring juniors to club and county players for some time out of Truro Squash Club in Cornwall. We offer information on the `Style` of the Squash or Racketball Racket (Racquet), balance of the Squash or Racketball Racket (Racquet), weight of Squash or Racketball Racket (Racquet), shape of the Squash or Racketball Racket (Racquet) to grip size and string.

Hit The Nick are authorised retailers including: Tecnifibre Squash and Racketball Racket (Racquet)s, Harrow Squash and Racketball Racket (Racquet)s, Prince Squash and Racketball Racket (Racquet)s, Karakal Squash and Racketball Racket (Racquet)s, Dunlop Squash and Racketball Racket (Racquet)s, Wilson Squash and Racketball Racket (Racquet)s. Head Squash and Racketball Racket (Racquet)s. Black Knight Squash and Racketball Racket (Racquet)s.

Hit The Nick supply products for major brands from Asics Squash and Racketball shoes / indoor trainers, Karakal grips, Dunlop Squash and Racketball (Racquetball) balls. Tecnifibre Racketball (Racquetball) balls.

Due to its strong branding Hit The Nick also sell its own branded Squash and Racket (Racquet)ball attire in conjunction with 305 Squash.

Due to the companies on going success and recommendations HitTheNick.com now showcases all products online. We hope you enjoy your experience looking around or purchasing from our site.

As a company we sponsor Squash & Racketball events, teams, professionals and more. If you would like sponsorship with anything squash and racketball related please contact us. We'll try our best!